Overview
This policy explains how Custom AI by Design handles information submitted through this website. The site is intended to introduce our services, receive project inquiries, and collect interest in TraderBuilt.
Information you provide
We may collect information you voluntarily submit, including your name, email address, phone number, company, preferred contact method, project details, workflow information, budget range, timeline, and any other information you choose to provide.
Do not submit passwords, API keys, brokerage credentials, Social Security numbers, financial account numbers, or other sensitive credentials through website forms.
Contact and early-access forms
Project inquiries are used to understand your request and respond to you. TraderBuilt early-access responses are used to evaluate interest, understand trading-research workflows, shape product development, and provide relevant updates when you have consented to contact.
Basic technical data
Our hosting and security providers may process basic technical information such as IP address, browser type, device type, requested pages, timestamps, and security events. This information may be used to deliver the site, prevent abuse, diagnose problems, and protect the service.
Cookies and analytics
The first version of this site does not require advertising cookies. We may add privacy-conscious analytics in the future to understand website use. If analytics or other cookie-based services are introduced, this policy and any required consent controls will be updated.
How information may be used
- Respond to inquiries and provide requested information
- Evaluate whether a proposed project is a good fit
- Develop and improve TraderBuilt and other services
- Communicate updates when permission has been provided
- Protect the site, prevent spam, and investigate abuse
- Meet legal obligations and enforce our terms
Service providers
We may use hosting, email-delivery, security, analytics, and other service providers to operate the website. These providers may process information on our behalf under their own contractual and security obligations. We do not claim that third-party services are risk-free.
Data retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, improve services, prevent abuse, and meet legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.
Security limitations
We use reasonable measures intended to protect information, but no website, email system, or internet transmission can be guaranteed completely secure. Please limit submissions to information appropriate for an initial business inquiry.
Your choices
You may ask us to correct, update, or delete information you previously submitted, subject to legal and operational recordkeeping needs. You may also ask to stop receiving non-transactional communications.
Children’s privacy
This website and its services are not directed to children under 13, and we do not knowingly collect personal information from children through the site.
Changes to this policy
We may update this policy as the website, services, or legal requirements change. The updated date at the top of this page will reflect the latest published version.
Contact
Privacy questions may be sent to contact@customaibydesign.com. A mailing address will be added here if legally required: [LEGAL MAILING ADDRESS, IF REQUIRED].